Refund policy

Return policy

A customer will be allowed to return the product he purchased from the website within 14 days through multiple options as explained below:

  • Customer will require send an email to customercare@gant.ae and mention the order no to the product they wish to return
  • An email will be sent to the customer confirming the return of the product
  • Payment will be reversed back to the customer account / payment method he used for purchasing the product
  • If the purchase was done through Cash on delivery method, customer will be given a voucher equal to the value of the products (does not include shipping value) that the customer can use on gant.ae.